The terms “we,” “us,” and “our” refers to Go Interactive Training. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.
Go Interactive Training provides website design, and website development services, as well as business advice through a blog.
INFORMATION WE COLLECT
The term “personal information” is defined as information that you voluntarily provide to us that specifically identifies you and/or your contact information, such as your name, shipping address, phone number, email address, and demographic information like your age, gender, or hometown. You voluntarily give us consent to have and use this information when you fill out forms on the Site, communicate with us via contact forms or email, respond to surveys, signup for our newsletter, provide comments or other feedback, order our products or services, or participate in group trainings. You are under no obligation to provide this information, but your refusal may prevent you from accessing certain benefits from our website or from making purchases.
We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. If you use the Site via a mobile device or app, we may collect information about your mobile device, including device ID, model and manufacturer, and location information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.
When you purchase a product or service, we collect the payment information you voluntarily provide us in order to fulfill the order, and to allow you to return or exchange products or services from our website and any related mobile apps. We store limited financial data and most financial data is transferred to our payment processors, Stripe or PayPal.
SOCIAL MEDIA INFORMATION
You may engage with us through social media sites. When you engage with us on these sites, we may have access to certain information about your account which may include your name, your social network username, location, email address, age, gender, profile picture and any other public information. If you do not want us to access this information, please go to the specific social networking site and change your privacy settings.
If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. If you’ve given us your express consent, we also use your email address to share tips, special offers, and to announce new products.
We keep contact form submissions for a 1-year period for customer service purposes, but we do not use this information for marketing purposes.
HOW WE USE YOUR INFORMATION
The information you provide is used to process transactions, send periodic emails, and improve the service we provide. We do share your information with trusted third parties who assist us in operating our website, conducting our business and servicing clients and visitors. Your personal information will never be shared with unrelated third parties. As a general rule, we do not sell, rent, lease or otherwise transfer any information collected whether automatically or through your voluntary action.
Specifically, we may collect, use, store, or disclose your Personal Information for the purposes described below:
TO CREATE AND ADMINISTER YOUR ACCOUNT
To process and deliver any products or services you purchase, or to carry out any contract between you and Go Interactive Training.
To communicate with you and provide you customer support, or to request feedback from you
To provide you with educational materials related to our products and services
To promote or offer you products or services we think you will be interested in, or notify you of updates to our product and service offerings
To send you a newsletter or other updates about our company or website
To interact with you via social media or our blog
To deliver targeted advertising personalized to your characteristics, interests, and activities.
To compile anonymous statistical data for our own use or for a third party’s use and analyze trends to improve our website and offerings.
To assist law enforcement as necessary, prevent fraudulent activity on our website, to protect our legal rights, or to protect ourselves, other individuals, or property from harm.
To administer contests, giveaways, or other promotional events.
OTHER WAYS YOUR INFORMATION MAY BE DISCLOSED:
When you post online, your posts may be viewed by others, and we may distribute your comments outside the website. If you interact with others on our website or mobile app, such as participating in a group chat or a group online course, other users may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts.
If you provide us with a testimonial, with your consent we may post it on our Site or in other materials and media, along with your name. If you want your testimonial removed, please contact us at firstname.lastname@example.org
3RD PARTY SERVICE PROVIDERS
We may transfer (or otherwise make available) your personal information to third parties who provide services on our behalf. For example, we may use service providers to host our website, process payments, email delivery, and customer service. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions.
COOKIES AND TRACKING TECHNOLOGIES
Like all websites, our servers automatically record ‘log files’ that contain information about the volume and characteristics of traffic. Examples of this include IP addresses, numbers of pages viewed, and length of time spent on site. We cannot identify you from these log files and use them to help us monitor and improve our site and the services we provide.
If you leave a comment on our site you may opt-in to save your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
This site implements:
Remarketing with Google Analytics
Google Display Network Impression Reporting
Google Analytics Demographics and Interest Reporting
Integrated services that require Google Analytics to collect data for advertising purposes, including the collection of data via advertising cookies and identifiers.
We will retain your information for the period necessary to conduct our legitimate business purposes, including for the purposes of satisfying any legal, accounting, or reporting requirements, or until you ask us to delete your data unless a longer retention period is required by law or regulation.
For tax purposes, the law requires us to keep basic customer purchase records (including personal, financial and transaction information) for six years after they stop being customers.
You may request that we delete your data at any time. However, note that we cannot control the retention policies of any third-party service provider we may use. You will need to contact those third parties directly to request they delete your data.
We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. We employ commercially reasonable methods to ensure the security of the information you provide to us and the information we collect automatically. This includes using standard security protocols and working only with reputable third-party vendors. We also use security software programs to monitor network traffic to identify unauthorized changes or harmful activities on the Site.
Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email.
No exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.
We will notify you of promptly any known breach of our security systems or your data which might expose you to serious risk.
If you are within the European Union you are entitled to certain rights with respect to your personal data, including the right to request access, correction, erasure, restriction, transfer, to object to processing, to the portability of data and (where the lawful ground of processing is consent) to withdraw consent. For more information on what these rights entail, you can visit this link.
In addition, we reserve the right to request that you provide us with evidence of your identity before we take any action with respect to the exercise of your data rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.
You may access, correct or delete your personal information, and update your privacy preferences by contacting us via email at email@example.com
Our website is hosted by servers located in the U.S. Furthermore, many of our third parties service providers are based outside the European Union. Therefore, if you reside in the European Union, some of your data will be transferred internationally to those servers. Whenever we transfer your personal data out of the EU, we do our best to ensure a similar degree of security of data, including using US-based providers that are part of EU-US Privacy Shield.
CHANGES TO THIS POLICY
Go Interactive Training